Terms & Conditions

Recurring Billing Authorization: Subscriptions automatically renew on the same date each month based on when the customer signed up until customer cancels manually, or until the end of 2027. No automatic renewals for 2028 will happen without customer’s consent.
Billing & Fulfillment Cutoff Dates: Letters will be sent out on the first Friday of every month. Sign up cut-off will take place on the 20th.
Example Clause: Subscribers who enroll or renew on or before the 20th of the month will receive that month’s envelope. Orders placed after the 20th will be fulfilled in the subsequent month's mailing cycle.
Failed Payments: If a payment fails to go through, there will be a 3–5 business days grace period during which the payment gateway will retry the card before the subscription pauses or forfeits that month's shipment.

Shipping Method & Tracking Disclaimer: Envelopes are shipped via stamped letter mail (untracked). Tracking numbers are not available for regular monthly mailings.
Dispatch Timeline: All subscription packs ship during the first week of each calendar month.
Estimated Delivery Windows:
- Domestic: 3–8 business days from dispatch.
- International: 2–6 weeks, depending on customs clearance and regional postal networks.

Address Change Deadline: Address changes must be submitted via your account portal before the last day of the preceding month.

Self-Service Cancellation: Subscribers can cancel anytime via their customer account portal before the next renewal date.
No Prorated or Retroactive Refunds: Once a monthly charge has successfully been processed and the fulfillment batch has begun, that month's charge is non-refundable.
Gift or Prepaid Subscriptions: 6 and 12-month prepaid plans are non-refundable once the first pack has shipped.

Copyright Ownership: All designs, illustrations, calendars, text, and artwork included in the mailings are the exclusive intellectual property of Jessi Evans Studio.
Personal Use Only: The resale, mass reproduction, redistribution, commercial display, or digitization of the artwork and stationery products is strictly prohibited.